The questions worth
asking twice.
Twenty answers from the people who actually show up at load-in — not a sales team. Scope, gear, travel, insurance, power, breakage, Sundays, bringing your own engineer. No corporate hedging.
What it costs.
Every job is quoted custom because every room, date and scope is different. These answers cover the things that actually move the number.
Need a quote now? Send your brief.
How much does an LED wall rental cost in LA?
Every wall is engineered to its room. Pixel pitch, surface area, processing, content, and crew all change the number. Send the venue and creative deck and we engineer the quote to it — written line-item back within 24 hours. Need a directional read first? Run the LED Wall Calculator for panel count, weight, and power draw.
How fast can you respond to a quote?
Within 4 hours during waking hours, 24 hours guaranteed — including weekends. We pick up the phone when shows actually need us, not inside a 9-to-5.
What's included in every quote?
Site survey, CAD drawings, rigging plots where applicable, load-in and strike labor, COIs, backup gear on critical systems, 24/7 show-day support, and a post-show recap photo set. Power, cabling and show-day tech labor are line-itemed so you can see where the money goes.
How far in advance should we book?
Small events up to 150 guests: 2–4 weeks is ideal, faster is doable. Mid-size corporate and weddings: 4–8 weeks. Tours, galas, and multi-day virtual production builds: 2–6 months. Rush bookings welcome — if we have the crew and the gear, we take the job.
What's your cancellation policy?
Deposit (25%) holds the date and is non-refundable on cancellation inside 30 days. Outside 30 days you get 100% back minus any custom fabrication or non-returnable subrentals already spent. Weather cancellations on outdoor shows we work with you on rescheduling.
Do you handle full production or just rentals?
Both. We design, rent, install, operate and strike. Show calling, FOH/MON engineering, lighting design and content are in-house. One crew, one invoice, no chains.
What we run.
Tour-grade inventory owned, maintained and deployed by the same engineers who load it in. When we subrent, we tell you.
Do you own your gear or subrent?
We own the core rig: L-Acoustics and d&b subs and tops, the Martin and Robe fixtures we busk weekly, our Brompton Tessera processing, our staging and truss. For specialty items — a specific camera tracking system, odd-pitch LED for a shoot, giant broadcast trusses — we subrent from known LA inventory partners and disclose it on the quote. No silent markups.
What happens if something breaks mid-show?
We carry show-critical redundancy on every job: spare amps, backup processor, second console either networked or hot-swap, spare wireless handhelds and IEM belt packs, and a tech on standby at FOH. For LED walls we hold a replacement module and cable set on deck. If a fixture fails during a cue, we re-patch to a spare in under 60 seconds.
Can we use our own FOH engineer?
Absolutely. We'll deploy the system, tune it, walk your engineer through the rig, and hand off the console. We also stay on-site as system tech through the show at a reduced rate — so if anything goes sideways with the PA itself, your engineer isn't also the one fixing it. Same with LDs and MEs: bring yours, we'll support.
Can you do virtual production with LED volumes?
Yes. Fine-pitch LED walls from 1.9mm up, Unreal Engine 5 operators, Mo-Sys or stYpe camera tracking, Brompton Tessera processing, and color science matched to your DP. Features, commercials, music videos — we also run full-service stages out of partner volumes in Culver City and Sun Valley when you need more square footage than we carry.
Can you design the show, not just run it?
Yes — that's most of what we do. Lighting design in WYSIWYG or Vectorworks pre-viz, rigging plots signed off by ETCP riggers, real-time content scored to your set list in Notch or TouchDesigner, and show-calling notes for your stage manager. Design deliverables are part of the standard quote on any show above basic rental scope.
Can you match our existing vendor's color palette?
Yes. For brand launches and corporate keynotes we color-match to your brand guide using gel and LED RGBW values, and we can color-correct our LED walls to match existing in-room displays or to a DP's camera LUT. For film/TV we calibrate Brompton processors to match an agreed reference — typically Rec.709 or the show's ACES pipeline.
Do you livestream?
Yes. Multicam switched live to YouTube, Vimeo, Twitch, LinkedIn, or private RTMP/SRT endpoints. We use Blackmagic ATEM and Tricaster depending on scope, bring our own encoders, and run a stream tech at the rack so nobody is watching a buffering wheel.
Where we work.
Greater LA is our home court. We also travel. The logistics — power, permits, Sunday load-ins — are already figured out.
Where in LA do you operate?
Greater LA — Hollywood, Beverly Hills, DTLA, Culver City, Burbank, Santa Monica, Pasadena, Malibu, Arts District — plus Orange County, Ventura, Santa Barbara, Palm Springs and San Diego on request.
Do you travel outside LA?
Yes. Standard service area is Greater LA, OC, IE, Ventura, Santa Barbara and San Diego — no travel day. Las Vegas, Palm Springs, Bay Area we do as one-day drives with per diem. Touring anywhere in North America and internationally on larger bookings. Our crew travels as employees, not day hires — same faces on every stop.
How do you handle power?
We survey the venue first: what service is available, where the tie-in is, how long the runs need to be. Small shows we land in house power through properly-sized distro (Motion Labs, Lex). Larger shows we ship in silent generators — typically 60kW or 125kW Multiquip units — with a dedicated generator tech. Every quote has a power line item so there are no surprise day-of conversations.
Do you deliver on Sundays?
Yes. Sunday load-ins, Sunday strikes, Sunday events — no surcharge for crew overtime within our standard day-rate. Holidays (Thanksgiving, Christmas, New Year's Day) carry a 1.5x crew multiplier, disclosed up front. We pick up the phone 24/7 including weekends.
Do you handle permits?
Yes. LAFD amplified-sound permits, generator permits, rigging engineering stamps, city-of-LA film permits for exterior shoots, and noise variances where needed. We also handle the paperwork at venues with existing permit frameworks — MOCA, The Greek, Paramount, Fairmont, Skirball, Hollywood Forever — because we've already done those load-ins.
How we operate.
The paper side of the show: insurance, licensing, what kinds of events we take. Short answers. Ask anything we didn't cover.
What's your insurance coverage?
Multi-million-dollar general liability, full California workers comp, auto, and production equipment coverage. We add venues and clients as additional insureds at no charge. COIs issued within 24 hours, rush within 2 hours if we have the venue's exact language.
Are you licensed and insured?
Yes — fully licensed and insured for production work in California, with ETCP-certified riggers on staff. COIs issued for venue requirements within 24 hours.
What kinds of events do you produce?
Four core verticals: concerts & tours, corporate keynotes & brand launches, film and TV virtual production with LED volumes, and high-end weddings or private events. Same crew across all of them.
What makes you different from other LA AV companies?
Our crew leads are performers and touring professionals — not rental-house salespeople. That means tour-level redundancy, faster problem-solving on show day, and a team that cares about the quality of the show itself. One invoice, one accountable crew, no subcontractor chain.
Send the weird question.
The edge cases, the tight-turnaround asks, the "is this even possible" briefs. We prefer those. Call or write.